About your rent

On this page you can:

pay your rent
set up a direct debit
find other ways to pay
request a refund
allow someone else to discuss your account

Your rent is due every Monday, but you can also be paid in fortnightly or in monthly instalments but you must pay in advance. You can contact the Rent team on 01954 713 202 to discuss your instalments.

Pay your rent

Setting up a Direct Debit

You can also set up a monthly Direct Debit so that your rent will be collected automatically from your bank account on the 1st or 15th of each month. The system will calculate your payments to ensure that you are paying in advance by the end of the financial year, you will receive a letter to confirm what your monthly payment will be.

Pay by Direct Debit

Other ways to pay

You can pay at a Post Office or PayPoint outlet using a plastic payment card.

To apply for a plastic payment card please call us on 01954 713 000 and we can have one sent out to you. Find your nearest branch using the Post Office branch locator.

If you would prefer to pay by Standing Order, Telephone or Internet Banking, our bank details are:

Sort Code: 20-17-68
Account Number: 30466441
Account Name: SCDC Collection Account
Bank: Barclays

When paying in these ways, it is important that you provide your rent reference number every time. Your payment can take up to 4 days to reach your account.

If you need help paying your rent find out how we can support you.

Paying your rent in a 53 week year

The 2024/2025 new financial year is made up of 53 weeks instead of 52 weeks.

As your rent is charged weekly on a Monday this means you rent is charged for 53 weeks instead of 52. The extra Monday also affects Universal credit payments.

If you pay your rent weekly, you will have an extra week to pay. You will pay your new weekly rent for 1 April please continue to pay as usual.

If you pay by standing order, you will need to calculate your payments differently this year. Follow the example below to determine your monthly payments. The example below is based on a weekly rent of £200:

£200 x 53 weeks = £10,600 total
£10,600 ÷ 12 months = £883.33 per month

If you pay by Direct Debit, you do not need to do anything. We will calculate this for you and automatically adjust your payments.

If your weekly rent is paid in full by Housing Benefit this will not affect you and will be covered in full by Housing Benefit.

If you receive Universal Credit the Department of Work and Pensions (DWP) have confirmed they will only pay for 52 weeks. As the tenant it will be your responsibility to pay the extra week.

If we receive your Universal Credit as a direct payment you will need to pay the top up for the 53rd week to us directly every month, or if you pay your Universal Credit to us by standing order, follow the example below to determine your monthly payments. The example is based on a weekly rent of £200:

£200 ÷ 12 months = £16.67 per month

If you pay your Universal credit to us by Direct Debit, you do not need to do anything. We will calculate this for you and automatically adjust your payments.