As one of our tenants, you must keep to the rules set out in your tenancy agreement. You must also do your best to make sure that everyone living with you, or visiting you, keeps to these rules. This means treating your home, your neighbours and the environment with respect. It is a condition of your tenancy agreement that you do not cause a nuisance or disturbance to your neighbours.

Report a concern

We take anti-social behaviour very seriously and will take action if it is necessary. To report anti-social behavior, hate crimes or a nuisance please use our online form.

How to avoid neighbour disputes

Get to know your neighbours. If you are being disturbed by someone else’s behaviour, politely ask them to stop or request that they put a time limit on it. Be considerate, tolerant and polite yourself.

Remember, it is normal for babies to cry and children to play; this is normal life and the same for anyone, whether they are in social housing or private homes. Encourage all members of your family and your visitors to be polite and considerate of others.

If you have to make a noise – for example, if you are putting up shelves – do it at a reasonable time of day. If you can, tell your neighbour what you are doing and explain how long the noise may last.

If you have a car, park it considerately and do not obstruct others. Keep your garden maintained and do not let rubbish accumulate.

If a problem persists you should contact your housing services officer. They will give you clear information on how to report harassment, nuisance and anti-social behaviour. All reports will be treated in confidence. Any report will be quickly and formally acknowledged. Investigations will start at the earliest possible date and all possible remedies will be explored including the use of mediation.

Call the police on 999 if there is a crime.

In certain cases, we will take action leading to eviction and, where criminal activity has taken place, will press charges against the perpetrator.

Illegal or immoral use of your home

We take crime very seriously and will take the most appropriate action against any tenant who commits a serious offence in or near their property. This could result in eviction.

Domestic abuse

Domestic abuse is a crime. Always call 999 in an emergency.  If you are unable to talk, stay on the line and press 55 when prompted. Contact the National Domestic Abuse Helpline on 0808 2000 247 for help and support. 

For more information please visit our domestic abuse advice page.